Customer Support

Reliable Customer Support For Pharmacies And Retail Businesses. Positec Ensures You're Never Alone When Running Your Business.

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Customer Support Holiday Hours

Check our updated Customer Support Holiday Hours to help you plan store operations with confidence during the festive season.

7 Tips for Building a Great Customer Support Experience

POSitec Solutions shares 7 actionable tips for delivering outstanding customer support—from listening and conflict resolution to self-sufficiency and follow-up. Build trust, resolve issues efficiently, and exceed expectations.

2023 Security Tips: How to Protect your POS Data

Start 2023 with stronger POS security! Discover POSitec’s top tips for protecting your pharmacy’s data—from updating hardware and software to using antivirus protection, strong passwords, and SecureData off-site backups for just $9.95/month.

Need Help With Your POS System?

Our POS specialists are here to answer your questions and help you find the right solution for your pharmacy or retail business.